Due to the nature of the fast paced, ever changing fashion industry, all sales are FINAL and returns are not offered.
Also Covid-19 is Running Rampant in the world, we do not accept returns nor do we offer refunds. If the Item is Damaged or Defective or if there is an Error on The NL Boutique's Part upon receipt, you may return it for an in store credit to be used on your next purchase.
To be eligible to return an item for a refund, it must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt , proof of purchase and a photo.
Where items have been made or personalized for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return an item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, other than for a faulty item, the cost of return shipping will be deducted from your refund.